At its user conference in Colorado Springs, RightNow Technologies announced a new mission: To rid the world of bad experiences. CEO Greg Gianforte unveiled the mission along with its three pillars: Invest in its solution to help RightNow clients…
Source: http://bx.businessweek.com/customer-service/exterminate-bad-experiences-rightnow/7959979243863953564-9d9f3ba5662167c9446c405939a5bc06/
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