Profiling call center candidates through EQ testing helps create a corporate culture imbibed with an atmosphere of teamwork and leadership.
Source: http://bx.businessweek.com/customer-service/it-takes-eq-not-just-iq-to-work-in-a-call-center/12453433741375603873-4360198d36808861368bd0f67fe124b5/
It‘s quite in here! Why not leave a response?