Outsourced call centers have mushroomed and businesses across the globe have become dependent on them, a number of myths about call centers have gained currency and are refusing to die. In order to properly appreciate the operation and utilization…
Source: http://bx.businessweek.com/customer-service/outsourced-call-centers/6797081736246582497-b290d7faf122eddda35cad1992a3a4bb/
It‘s quite in here! Why not leave a response?