A few thoughts on call center technology.
Source: http://bx.businessweek.com/customer-service/when-ivr-turns-into-the-blind-canyon-with-no-way-out/275581057297545874-b1c338d4b2b6feac9dd28872d0d94e88/
A few thoughts on call center technology.
Source: http://bx.businessweek.com/customer-service/when-ivr-turns-into-the-blind-canyon-with-no-way-out/275581057297545874-b1c338d4b2b6feac9dd28872d0d94e88/
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