A funny thing has happened during the airline industry’s economic slump. The airlines have actually improved customer service. During the first seven months of the year, nearly 79% of flights in the U.S. were on time, compared with 74% for the same…
Source: http://bx.businessweek.com/customer-service/with-fewer-flights-airlines-customer-service-improves/12842504707768603596-0832f5ab7c0d86dfc790251e715b28c0/
A funny thing has happened during the airline industry’s economic slump. The airlines have actually improved customer service. During the first seven months of the year, nearly 79% of flights in the U.S. were on time, compared with 74% for the same…
Source: http://bx.businessweek.com/customer-service/with-fewer-flights-airlines-customer-service-improves/12842504707768603596-0832f5ab7c0d86dfc790251e715b28c0/
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